Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, stored, and transferred by aman69 ("we", "us", "our", "the Company") in connection with the online gaming and betting services offered at aman69.cam and any associated mobile applications or subdomains (collectively, "the Platform").

This Policy applies to all current and former registered players, prospective players who visit the Platform without registering, and any individual who communicates with aman69 via email, live chat, or other support channels. By accessing the Platform or submitting personal data through the registration process, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform more broadly. In the event of any conflict between this Policy and our Terms & Conditions concerning personal data matters, this Policy shall prevail.

aman69 collects the following categories of personal data from players and platform visitors:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond identity document photographs required for KYC), or medical information, except where strictly required to fulfill responsible gaming obligations (e.g., processing a self-exclusion request linked to a problem gambling disclosure).

aman69 collects personal data through the following channels:

• Direct Submission: Data you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or responding to a survey or promotion.
• Automated Technologies: Technical and usage data collected automatically through cookies, server logs, and analytics tools as you browse and interact with the Platform. See Clause 9 for full details on our cookie practices.
• Third-Party Payment Providers: Confirmation data returned by local bank transfer systems, and e-wallet providers including OVO, DANA, GoPay, ShopeePay, and LinkAja, to verify deposit and withdrawal transactions.
• Identity Verification Partners: Where applicable, aman69 may use third-party KYC verification services to cross-reference identity documents and confirm that the information you have provided is accurate and authentic.
• Publicly Available Sources: In the course of fraud prevention and AML compliance, aman69 may reference publicly available information — such as published sanctions lists or adverse media — to supplement our understanding of a player's risk profile.

aman69 processes your personal data only for legitimate, specified purposes. The primary purposes for which we process personal data are set out below:

1. Account Management. To create, maintain, and administer your player account, including processing login authentication, managing account settings, and communicating account-related notifications.
2. Service Delivery. To provide access to the full range of aman69 gaming and betting services, including sports betting, live casino, slot games, and other product verticals available on the Platform.
3. Payment Processing. To process deposits and withdrawals via local Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to maintain accurate financial records.
4. KYC and AML Compliance. To verify your identity and age (21+ requirement), prevent money laundering and terrorist financing, and satisfy the Know Your Customer obligations imposed by our international gaming license.
5. Fraud Prevention and Security. To detect and prevent fraud, unauthorized account access, bonus abuse, collusion, and other prohibited conduct as defined in our Terms & Conditions.
6. Responsible Gaming. To identify signs of problem gambling behavior, deliver responsible gaming interventions where appropriate, and process self-exclusion or cooling-off requests in a timely manner.
7. Customer Support. To respond to your inquiries, resolve disputes, and maintain a record of communications for quality assurance and train ing purposes.
8. Platform Improvement. To analyze usage patterns, conduct A/B testing, measure the performance of platform features, and make data-informed decisions to improve the overall player experience on aman69.
9. Marketing Communications. To send you promotional offers, bonus notifications, and seasonal campaign information — but only where you have opted in to receive such communications. You may withdraw consent at any time.
10. Legal Compliance. To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and enforce our contractual rights under the Terms & Conditions.

aman69 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing an alternative lawful basis for the new processing activity.

aman69 processes your personal data on the following legal bases, applied on a purpose-by-purpose basis:

• Contractual Necessity. Processing that is required to perform our obligations under the Terms & Conditions — including account creation, payment processing, and service delivery — is carried out on the basis of contractual necessity. Without this processing, we would be unable to provide the Platform services to you.
• Legal Obligation. Processing carried out to fulfill regulatory requirements — including KYC identity verification, AML record-keeping, and responding to lawful authority requests — is carried out on the basis of legal obligation under our international gaming license and applicable financial crime prevention frameworks.
• Legitimate Interests. Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is carried out on the basis of our legitimate interest in operating a safe, fair, and commercially sustainable gaming platform. We apply a balancing test before relying on this basis to ensure that our interests do not override your fundamental privacy rights.
• Consent. Processing for marketing communications and non-essential cookies is carried out only where you have provided free, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

aman69 does not sell or rent your personal data to any third party. We share personal data only in the following limited and controlled circumstances:

• Payment Service Providers. We share transactional data with the relevant Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to the extent required to execute your deposit or withdrawal request.
• KYC and Identity Verification Partners. We share identity documents and related data with certified third-party verification services for the sole purpose of conducting mandatory age and identity checks. These partners are contractually bound to process data only as instructed by aman69 and not to retain it beyond the verification period.
• Game and Platform Technology Providers. Our platform integrates games and software from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers may receive anonymized session data (e.g., game round identifiers) necessary to deliver game functionality, but do not receive personally identifiable information beyond what is technically required.
• Fraud Prevention and AML Networks. In cases of suspected fraud, money laundering, or match-fixing, aman69 may share relevant player data with recognized fraud prevention organizations, gaming integrity bodies, or law enforcement authorities, consistent with our legal obligations.
• Professional Advisors. We may share data with legal counsel, auditors, and compliance consultants on a strictly need-to-know basis, where such professionals are bound by professional confidentiality obligations.
• Corporate Transactions. In the event of a merger, acquisition, or sale of all or part of the aman69 business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained. Affected players will be notified of any such transfer in advance.
• Legal and Regulatory Authorities. We will disclose personal data to government bodies, courts, or regulators where required by a lawful court order, regulatory directive, or legal obligation. We will notify you of any such disclosure to the extent permitted by law.

aman69 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual. Where data must be retained for multiple purposes with different retention periods, the longer period applies to the entire data set.

aman69 implements a layered set of technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security infrastructure includes, but is not limited to, the following:

• Encryption in Transit: All data exchanged between your browser or app and aman69 servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to account logins, payment submissions, and all API communications.
• Encryption at Rest: Sensitive data fields — including identity document references, bank account details, and password hashes — are encrypted at the database level using AES-256 encryption.
• Access Controls: Access to personal data within aman69 systems is restricted to authorized personnel on a role-based, need-to-know basis. All internal access events are logged and audited regularly.
• Two-Factor Authentication (2FA): aman69 strongly recommends enabling 2FA on your player account. Internal administrative systems require 2FA for all staff without exception.
• Penetration Testing: Our platform undergoes regular third-party penetration testing and vulnerability assessments to identify and remediate security weaknesses before they can be exploited.
• Incident Response: aman69 maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, we will notify affected players promptly and without undue delay, and report to the relevant authority where required.

aman69 uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform effectively and deliver a consistent user experience. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your account preferences, and enable core security features such as CSRF protection. These cookies cannot be disabled without preventing access to the Platform.
• Performance and Analytics Cookies: These cookies collect anonymized data about how players navigate and interact with the Platform — including which pages are visited most frequently, how long sessions last, and where players encounter errors. This data helps aman69 improve the platform experience. These cookies do not identify you personally.
• Functional Cookies: These cookies remember your preferences such as language settings, odds format, and interface layout choices, so that you do not need to reconfigure them on every visit.

aman69 does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. We do not participate in behavioral advertising networks or share browsing data with advertising platforms.

You may manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. Disabling performance or functional cookies will not prevent access but may reduce the quality of your experience.

aman69 recognizes and respects the following data subject rights. You may exercise any of these rights at any time by contacting our Data Protection team at [email protected] with the subject line "Data Rights Request — [your registered username]":

We will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We do not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive.

The aman69 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Our registration process requires all players to confirm their date of birth, and this information is cross-referenced during mandatory KYC identity verification.

If aman69 discovers that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be returned to the originating payment method following an investigation.

aman69 operates as an internationally licensed platform. As a result, your personal data may be transferred to, stored in, and processed in countries other than Indonesia, including the jurisdiction in which our primary servers and data centers are located. These countries may have data protection laws that differ from those applicable in Indonesia.

Where personal data is transferred internationally, aman69 applies the following safeguards to ensure that your data receives an equivalent level of protection:

• Data processing agreements with all international service providers that incorporate internationally recognized data protection clauses.
• Transfer impact assessments to evaluate the legal and practical risks associated with transferring data to specific jurisdictions.
• Technical safeguards including end-to-end encryption of data in transit across all international network links.
• Contractual restrictions preventing international recipients from using transferred data for any purpose other than that specified in the data processing agreement.

By using the aman69 platform, you acknowledge and consent to the international transfer of your personal data as described in this clause, subject to the safeguards set out above.

aman69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. We will provide at least 7 days' advance notice of any material changes via a prominent notice on the Platform and/or an email to your registered address.

The "Last Updated" date displayed at the top of this Policy reflects the date on which the most recent revision was published. Your continued use of the Platform following the effective date of an amended Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you may request account closure before the amendment takes effect by contacting [email protected].

We recommend that you review this Privacy Policy periodically to stay informed of how aman69 collects, uses, and protects your personal data. Archived versions of previous policies are available upon request.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which aman69 handles your personal data, please contact our Data Protection team using the details below. We are committed to resolving all privacy-related inquiries promptly and transparently.

If you are not satisfied with the response provided by aman69 to a privacy complaint, you may escalate the matter to the data protection authority or gaming regulatory body in the jurisdiction of our international license. Details of the relevant authority will be included in our written response to your complaint.

aman69 takes all privacy complaints seriously and will acknowledge receipt of your complaint within 24 hours, provide a substantive response within 5 business days, and aim to fully resolve the matter within 30 calendar days of receiving your initial complaint.